Work and Collaborate Seamlessly from Anywhere with Unified Communications

The coronavirus pandemic caught businesses off-guard, but it also proved that work can still happen effectively outside the walls of an office building. And as the months tick by, many businesses are now looking into more long-term solutions for supporting a remote business model. Employers are transitioning from temporary, often disparate fixes to more permanent multi-layered solutions for keeping their employees connected to each other and their customers, no matter where they are working.

According to a recent Mercer survey on flexible working strategy and policy, 29% of respondents said that they would be making technology investments for virtual collaboration. And among those, many are considering implementing flexible working at a greater scale than prior to the pandemic. To support this shift, business owners and managers need to consider an effective and reliable Unified Communications (UC) system to remain productive in and out of the office.

The success of any business depends on the ability of its team to seamlessly work together and provide top-notch customer service. However, if employees are using many different collaboration tools and platforms, important information can be lost and communication can be hindered. Using a single system helps to eliminate these potential communications gaps – ensuring important calls and connections are made. A team connected on the same virtual platform will not only boost employee morale, it also accelerates productivity and performance.

Moving to a single unified communications provider also eliminates the complexity of managing separate tools with different interfaces. The simplification and consolidation of communication and collaboration tools enables your customers to focus on more mission critical tasks by eliminating the need to spend time troubleshooting integration and performance issues of disparate technologies.

For a closer look at the benefits of Unified Communications, read the full story on the Comcast Business Community, and be sure to share this information with your customers.