Seattle-Based Wonderland Child & Family Services Expands Services for Families in Need with Comcast Business

With Comcast Business Internet, SecurityEdge™ and Connection Pro, Wonderland Child & Family Services has been able to expand their reach and services to more families in need. The nonprofit’s enhanced technological capabilities supported its timely expansion into telehealth during the COVID-19 pandemic, allowing the organization to offer virtual support groups, educational programming and therapy appointments to its clients. And, more recently, Wonderland has used its new solutions to permanently expand its offerings and opportunities for regular visits to clients who may not live nearby.

“Partnering with Comcast Business has changed how we operate as a business. Pre-Comcast Business, we did not do remote work,” said Brigette Quichocho, partnerships manager at Wonderland. “Not only are we offering telehealth appointments, but we can also support remote outreach and fundraising events. Previously, we were able to reach maybe 10 people at a time via workplace giving events. Now we are seeing involvement from closer to 100 people during workplace giving activities.”

When COVID-19 first hit, Wonderland knew it would need to continue to provide its critical services despite the operational challenges brought on by the pandemic. The nonprofit partnered with Comcast Business to successfully upgrade its existing network, which experienced a rapid increase in demand due to the transition to remote work. While the pandemic initiated the clinic’s transition to virtual offerings, the realization that patients were able to secure support on their own time, in the comfort of their own homes, inspired a more permanent transition to hybrid operations.

For a closer look at how Comcast Business helped, read the full press release here.