Comcast Business Voice Service Scores 10-out-of-10

Comcast Business has won a Frost & Sullivan 2018 Best Practices Award for Competitive Strategy Innovation and Leadership in the North American SMB VoIP Services category. Analyst group Frost & Sullivan gave Comcast Business a 10-out-of-10 score for both of the award’s evaluation factors: strategy innovation and customer impact.

Frost & Sullivan specifically recognized Comcast Business VoIP services for:

• the breadth of the solutions portfolio, particularly the SMB-focused Comcast Business VoiceEdge offerings.
• a commitment to the SMB market that has helped drive the company’s success and differentiate its strategy from other leading providers.
• the value proposition of its flexible, feature-rich and cost-effective service.
• the continual enhancements of our voice solutions’ advanced features – including audio conferencing and Companion App integrations with Skype for Business, Office 365 and Google Chrome.
• Comcast Business’ comprehensive portfolio of voice, data and value-added services that enables one-stop shopping for SMBs as they can bundle connectivity services with voice and unified communications solutions to simplify their technology experience.

“Comcast Business stands out among its competitors,” said Elka Popova, Vice President, Frost & Sullivan. “It has excelled over the years in terms of VoIP services user and revenue growth rates, and continues to pursue growth opportunities through ongoing solution enhancements, new service offerings, and unwavering commitment to serving the needs of SMB customers.”

Read the full article here.