Comcast Business Customer Resources for Staying Connected

As the world responds to the impact of COVID-19, businesses are facing dramatic and unexpected changes in the ways they work.

We know how important it is for your customers to stay connected to their team members and customers, and in order to do this, they might need to reconfigure their Internet and voice solutions or adjust how they manage their service.

To help ensure your customers are able to fully utilize their service during this time, we encourage you to reference our guide on ways they can use their Comcast Business Internet, phone, and other services to help keep them and their team connected to their business from any device. (Just click here and scroll down).

Plus, My Account and the Comcast Business App make it easy for your customers to manage service features and sign up for alerts.

Access Their Account – Make sure they have quick access to your account, and retrieve or reset your password as needed.

Manage Remotely – Make sure they can remain in touch and on the job by customizing product features, adjusting your services, or troubleshooting their service remotely.

Stay Connected – Consider how best to stay in touch with customers and employees by using call forwarding, voicemail, and conference call functions.

See the full story on The Comcast Business Community.