Comcast Business Recognized with ATLANTIC-ACM 2022 U.S. Business Connectivity Service Provider Excellence Award
ATLANTIC-ACM delivered its 2022 U.S. Business Connectivity Service Provider Excellence Awards based on the results of their industry leading customer experience benchmarking study of business end-users. Comcast Business was recognized with awards for Billing, Data Value, and Voice Value – given to the large service provider who receives the highest combined ratings for perceived quality and competitiveness in each category.
The Business Connectivity Service Provider Excellence Awards are determined by detailed user reviews from over 1,070 unique customers who provided 2,700+ carrier specific evaluations of service level and product quality for their current providers.
Network Performance, Security, and Price continue to be the most important buying considerations for SMB customers, while the significance of Customer Service has consistently increased in recent years.
For a closer look at this recognition, read more here.